SERVICE EXCELLENCE TRAINING

THE PROBLEM

When your crew obtain training from various training facilities your company weakens it's ability to provide a consistent experience for your guests when it comes to service and safety.

THE SOLUTION

Partner with SkyAngels SKYacademy as your exclusive training academy. Guarantee client satisfaction across your fleet when all crew have been trained to the same exacting standards for safety and service. This can only be accomplished if all crew members are being trained by the same academy. 

BENEFITS

  • Consistent training = consistent service
  • Brand loyalty & Recognition.
  • Client retention.
  • Client satisfaction.
  • Employee retention.

WHY IS SERVICE EXCELLENCE IMPORTANT TO YOUR COMPANY?

Every client interaction impacts your brand, and each crew member can help move your operation down the path of service excellence. Your crew are the face of your company. Your frontline ambassadors. By properly training your crew to represent your company and further your brand recognition and reputation as the leader in superior customer service you can drive brand loyalty.

Make the commitment today towards service excellence. Partner with SkyAngels as your hospitality training academy for your in-house and contract crew (pilots and cabin attendants) to ensure consistent customer service across your fleet.

Don't get left in the dust. Start your crew down the path of Service Excellence TODAY!


ONLINE TRAINING PLATFORM

Do you want to streamline your in-house training, reduce training costs, reduce overhead costs and increase profit margins? 

Sign-up for SkyAngels unique customizable training platform to efficiently onboard crew, manage in-house training requirements, and ensure brand loyalty by delivering world-class service across your fleet.

Stop managing your training and start training with our powerful training platform. Transitioning from inefficient and costly in-house training is simple. Our in-house IT team will convert your current training materials into an LMS format specific for your training needs.

Features

  • Brand and customize to your company
  • Assign time requirements for each course
  • Powerful reporting
  • Individual user access and various levels of admin access

BENEFITS

  • Accelerate On-boarding.  Easily manage indoctrination, recurrent and other training.
  • Save Money.  Our eLearning platform was developed to save crew, operators and aircraft owners time and money by reducing the number of days crew are required to be in the classroom. Crew are able to complete the online training at their own pace and on their own schedule from anywhere in the world.
  • Seamless Integration.  Our in-house instructional design team will take your existing training materials and convert them into an eLearning solution specific to your training needs.
  • Generate Brand Loyalty We offer branded training tailored to your company. Ensuring your crew are delivering consistent service across your entire fleet.
  • I love flying with SkyAngels. When there is a SkyAngel on board we know our passengers are receiving the highest level of service and care. We never have to worry about a thing.
    — Gary D., Challenger Pilot
  • In my experience working with three different SkyAngels, I have been most impressed with their attention to detail. I have always found them professional and engaging, but never overpowering. In fact, I have come to think of them as crewmembers because of the way they jump right in. Every SkyAngel has had the training to respond creatively to the inevitable changes of private aviation. Our industry has been begging for a company like SkyAngels.
    — Jeff B., GV Pilot
  • Steffany and her SkyAngels are a perfect match for our philosophy of exemplary service. They pay attention to the littlest of details, prepare for every flight in depth, are resolutely professional, and are absolutely delightful in flight. I am a repeat client to SkyAngels because my clients keep coming back to us due to the attentive service they receive from their SkyAngel - the highest compliment possible in our industry.
    — Cheng K., Charter Rep
  • Every time I dispatch a flight I call on SkyAngels. I can rely on them 100% to go the extra mile in taking care of our clients. A SkyAngel, hands down, provides the best service you can find in the luxury travel industry.
    — Rocky M., Flight Dispatcher