COURSE SYLLABUS


We believe in the power of delivering amazing customer service and the safety that goes along with it. Our all-inclusive package allows students the opportunity to participate in both the General Emergency Crewmember Training and the In-flight Services & Hospitality Training.

The SkyAngels All-inclusive Training course is comprised of 8 modules and an introduction, followed by a four-day in-class training session. There are three assessments in the online training, and one comprehensive final assessment at the very end of your training. The four-day training covers the following topics:

* All students will receive a comprehensive manual, resources, handouts and certificate upon the successful completion of the training program.

general EMERGENCY CREWMEMBER TRAINING

(The hands-on portion of this training is half day - 4 to 6 hours)

  • Crew/Passenger Briefings and Communication (CRM)
  • Hypoxia, Fires and Other accidents
  • Land and Water Evacuation Procedures
  • Use of aircraft-specific over-wing exits
  • Extinguishers and Fire fighting
  • OSHA training
  • INCLUDES: G550 Training

In-flight Service Training

(The hands-on portion of this training is 3 days - 8 to 10 hours a day)

  • Introduction to Private Aviation
  • Industry Basics
  • Trip Planning & Preparation 
  • Departure Duties
  • In-flight Duties
  • Arrival and Post-flight Duties
  • INCLUDES: SkyAngels Etiquette Training - Service Excellence

TRAINING DETAILS


You must complete both the web-based and in-person training sessions. Register for in-class training once you have completed the web-based portion. The final exam will be comprehensive, and administered at the culmination of your in-class training.

IMPORTANT: The online portion of this training must be successfully completed prior to attending the hand-on portion.

Where and when:

Training takes place at our training facility in Oakland on the second week of each month (excluding September).

+ Training Dates

    December 5th-8th, 2016
    January 16th-19th, 2017
    February 6th-9th, 2017
    March 6th-9th, 2017
    April 10th-13th, 2017
    May 8th-11th, 2017
    June 12th-15th, 2017
    July 10th-13th, 2017
    August 7th-10th, 2017
    September 11th-14th, 2017
    October: no training
    November 6th-9th, 2017
    Decemebr 11th-14th, 2017

Accommodation:

(While there are many choices around OAK we recommend the following options.)

Courtyard Marriot (Shuttle service available to/from airport and to/from Landmark)
350 Hegenberger Rd.
Oakland, Ca 94621
p: #1.510.568.7600

Hilton
1 Hegenberger Rd.
Oakland, Ca 94621
p: +1.510.635.5000

what you will need:

  • Towel
  • Bathing suit
  • Shoes you can wear in the water and warm clothes to change into after getting out of the water
  • Snacks (Note: lunch is provided for In-flight Service and the All-inclusive Training courses)
  • All items listed for your
    SkyAngels Kit
  • Suitcase (the one you plan on using for your new career)
  • Uniform (what you plan to wear on your first flight)
  • Laptop
  • Cell phone

DRESS ATTIRE:

  • Business professional, black attire - remember every day is an opportunity to impress. Always dress to represent your best self.
  • our training uniform should represent the uniform you will wear in your new career as a corporate cabin attendant.
    ease plan on wearing your uniform during training - come to each class as if you were showing up for a flight - bringing with you all the items listed above to class each day of training.

INVESTMENT: $3,500

** SPACE IS LIMITED AND RESERVED FOR TOP CANDIDATES.

Steffany made an impact on my life in the short amount of time going through training and the on-going support she offers. Steffany is such a great leader. I love that she created SkyAngels. The feeling of support and truly working together as a team has been a positive impact in my life. Steffany is Wonder Woman.
— Lauren L., SKYacademy Graduate & Certified SkyAngel